Owned end-to-end design across an AI-enabled B2B SaaS research platform, from journey mapping, user flows, and prototyping to developer handoff, shipping responsive, multi-user workflows and dashboards used by Google, Amazon, Rivian, Volvo, and more.

Designed, prototyped, and shipped a 0-to-1 video player for research analysis with Google's Android Auto team, shaping it through client discovery and prototype feedback. Adopted at scale by research teams on Android Auto (250M+ cars), Gemini (1B+ monthly users), and Amazon Alexa (600M+ devices), it surfaced deeper insights and saved dozens of hours per study.

Introduced Pulse Labs' first AI feature, a self-serve participant recruiting tool built for transparency, flexibility, and trust, saving internal teams hundreds of hours on high-stakes studies for big tech and automaker clients.

Led the redesign of mobile study recording and its underlying systems, sharply cutting support tickets, dropouts, and rejected study data to save hundreds of support hours and boost client satisfaction.

Facilitated discovery and validation workshops, requirements sessions, and demos to align leadership, stakeholders, and cross-functional teams in an Agile environment.

Established a scalable design system and component library with design tokens and documentation that improved design consistency and sped up engineering implementation.

Championed accessibility (WCAG) and mentored peers in design workflows and systems thinking.

Evaluated InstaMed, J.P. Morgan's healthcare payments software, through heuristic review, stakeholder interviews, and user testing, delivering a user-validated redesign concept.

Managed readiness and movement coordination for 100+ soldiers in Advanced Individual Training. Earned the Distinguished Honor Graduate award for excellence in leadership, fitness, academics, and marksmanship. Medically and honorably retired.