Alexander Kempf
I design software that builds trust & grows business.
Product designer.
Master's in HCI & Design.
Army honor graduate.
Currently freelancing. Previously at Pulse Labs AI where I helped boost research insights for product teams at Google, Amazon, Rivian, and Walmart.
Work
Pulse Labs AI
Media Player Boosts Android Auto's Study ROI
0–1 feature
Web
UX research
Designed an advanced web-based media player with analysis and collaboration features to help research teams get more insights from study video/audio.
Customers saved dozens of hours per study and millions in product development costs through:
More research insights
Better research insights
Less analysis time needed to find insights
Full case study
Pulse Labs AI
Increasing Participant Retention and Study Efficiency
Redesign
Mobile app & Web
UX research
Redesigned the mobile experience to help our customers study how people use technology in everyday life. I pitched a new way to record study tasks, leading to a major reduction in user friction.
Our internal teams saved hundreds of hours of customer service, and our customers got better research data through:
Less support tickets
Less rejected study data
Reduced tech debt
Full case study
Pulse Labs AI
Leveraging AI to Find Better Study Participants
0–1 feature
Web
AI-enabled prototype
Designed a prototype for Pulse Labs' advanced web-based "Audience" builder which meaningfully merges an AI assistant with a manual logic editor to intuitively and precisely filter a large pool of participants for research studies.
The prototype introduced key human-centric design principles like:
Constant input feedback
Flexible, precise user control
Visibility of system status
Full case study
Passion Project
250,000 Gamers Agree My UI Redesign is Better
Game UI
Heuristic review
Community feedback
Redesigned several key features of the ARC Raiders game UI, including loadouts, workshop, stash, backpack, crafting, and upgrading (as a passion project).
The result was overwhelmingly well-received by the ARC Raiders community, with:
252,000 community views
5,000 upvotes (98.7% positive)
Rare agreement among gamers
Full case study
Testimonials
"Alex has a sharp product intuition and a deep empathy for users, which consistently showed up in his work. His calm, collaborative approach built trust across teams and made him a key contributor to our success. Anyone who passes up the opportunity to work with Alex is making a mistake."
— Josh Sroufe, Design Director @ Pulse Labs AI
"Alex is very skilled at design. He takes the time to ask the right questions to solve complex design problems. I firmly believe Alex would make a great addition to any user experience or user interface design team."
— Patrick Monahan, VP of Product & UX @ JP Morgan
About
I live in
I enjoy
3D printing, running, cooking, & PC games.
Fun fact
Ran a half marathon this year & training for an ultra
